Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is crashing after update

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by TIREMAN

more options

For the last 4 hours after updating my firefox browser, every time I try to go on firefox, it crashes. I can access the wed through Internet Explorer and Google Chrome. I get a Mozilla Crash Reporter warning but CANNOT open subsequent attempts.

For the last 4 hours after updating my firefox browser, every time I try to go on firefox, it crashes. I can access the wed through Internet Explorer and Google Chrome. I get a Mozilla Crash Reporter warning but CANNOT open subsequent attempts.

All Replies (1)

more options

My firefox crashes almost as soon as it opens. IE, is ok as well as Google Crome.

Help FF