Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF 8 Installed Bookmarks Which Then Disappeared!!

  • 1 reply
  • 4 have this problem
  • 6 views
  • Last reply by cor-el

Dakota_Duce
Dakota_Duce
more options

Originally installed FF 3.0 and 3.6 in their own separate folder, ie" C:\FireFox 3.0 & C:\FireFox 3.6. Both versions worked perfect.

Installed/Upgraded to 8.0 (also in its own separate folder, ie: C:\FireFox 8.0).

Opened FF 8.0 and checked operation. Saw that all bookmarks were installed from 3.0/3.6, so seeing I didn't need v-3.0 I deleted it through "Control Panel/Add or Remove Programs.. but still kept v-3.6.

Reopened v-8.0 and went to bookmarks but.. NONE THERE!! Decided to open v-3.6 and check bookmarks but.. NONE THERE!!

Went to folder C:\FireFox 3.0 and found two (2) folders, ie: Components & Plugins.. along with the program "FireFox Setup 3.0.exe.

So the question is.. "where do I find my 150 plus bookmarks!!, that are now missing?"

Originally installed FF 3.0 and 3.6 in their own separate folder, ie" C:\FireFox 3.0 & C:\FireFox 3.6. Both versions worked perfect. Installed/Upgraded to 8.0 (also in its own separate folder, ie: C:\FireFox 8.0). Opened FF 8.0 and checked operation. Saw that all bookmarks were installed from 3.0/3.6, so seeing I didn't need v-3.0 I deleted it through "Control Panel/Add or Remove Programs.. but still kept v-3.6. Reopened v-8.0 and went to bookmarks but.. NONE THERE!! Decided to open v-3.6 and check bookmarks but.. NONE THERE!! Went to folder C:\FireFox 3.0 and found two (2) folders, ie: Components & Plugins.. along with the program "FireFox Setup 3.0.exe. So the question is.. "where do I find my 150 plus bookmarks!!, that are now missing?"

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you ticked the box to remove personal data when uninstalling a Firefox version then all profile folders will be removed. That includes profiles created in other Firefox versions. So you should never use that choice if you still have other Firefox versions installed or want to access a profile folder with a new installation.