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Firefox crashes

  • 4 replies
  • 7 have this problem
  • 6 views
  • Last reply by tomalan

tomalan
tomalan
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It starts and crashes. I can not even get into the safe mode I deleted the program and reloaded an older version, 4.01 and it works great. it wants to update and the it crashes all over again.

It starts and crashes. I can not even get into the safe mode I deleted the program and reloaded an older version, 4.01 and it works great. it wants to update and the it crashes all over again.

Chosen solution

where did you find a 7.0 version? same problem here!

Read this answer in context 👍 0

All Replies (4)

tomalan
tomalan Question owner
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Well I deleted version 8 and found version 7.0 and reloaded it and blocked downloading new updates. Everything works great. When Mozilla figures out what is happening to version 8, then i will upgrade. I like firefox and don't like spend over 1 1/2hrs trying to use the new brouser! !

createive
createive
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Chosen Solution

where did you find a 7.0 version? same problem here!

the-edmeister
the-edmeister
  • Moderator
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Do you have Trusteer Rapport installed? If so, disable it. 

   * Windows: "Start->All Programs->Trusteer Rapport->Stop Rapport"
   * Mac: "System Preferences -> Other -> Rapport -> Stop Rapport"

For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport

Roboform is also causing Firefox 8 to crash upon startup. Install the latest 7.6.2 version of Roboform.
http://www.roboform.com/support/news

tomalan
tomalan Question owner
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Hi I downloaded the latest version of Roboform and then reinstalled version 8 and it worked! Thank you very much! Tom