This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I just upgraded to 8,i'm finding that some websites wont open such as paypal,and some of my addons wont work incompatable,is there a way to go back to the version i had before 8 without having to uninstal firefox

  • 2 replies
  • 11 have this problem
  • 1 view
  • Last reply by cor-el

alidenes
alidenes
more options

I just upgraded to 8,i'm finding that some websites wont open such as paypal,and some of my addons wont work incompatable,is there a way to go back to the version i had before 8 without having to uninstall Firefox

I just upgraded to 8,i'm finding that some websites wont open such as paypal,and some of my addons wont work incompatable,is there a way to go back to the version i had before 8 without having to uninstall Firefox

All Replies (2)

xr417
xr417
more options

If you want to downgrade to previous version of Firefox i.e. 7.0.1 then make a backup of your browser profile {http://kb.mozillazine.org/Profile_folder} even though the downgrade procedure leaves your profile untouched. Download Firefox 7.0.1 from http://releases.mozilla.org/pub/mozilla.org/firefox/releases/7.0.1/win32/

No need to uninstall Firefox before you downgrade, just hit the Firefox setup file to install.


edit: replaced random download unofficial site link.

Modified by James

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox 7.0.1 can be found here:

Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a (re)install, but make sure that you do not select to remove personal data if you uninstall Firefox.