Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes on startup

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

more options

I installed 8.0. I then added Google as a startup tab using the "Pipe" after Yahoo Mail. It was then it starting crashing at startup as it tried to open both tabs. I uninstalled and reinstalled. Still it crashed, but I saw it was now trying to open four tabs: Yahoo, Google, Yahoo, Google. I uninstalled again using Revo Uninstaller Pro and found everything about Firefox I could delete. Reinstalled... same propblem.

I installed 8.0. I then added Google as a startup tab using the "Pipe" after Yahoo Mail. It was then it starting crashing at startup as it tried to open both tabs. I uninstalled and reinstalled. Still it crashed, but I saw it was now trying to open four tabs: Yahoo, Google, Yahoo, Google. I uninstalled again using Revo Uninstaller Pro and found everything about Firefox I could delete. Reinstalled... same propblem.

All Replies (2)

more options

Not sure what Revo Uninstaller Pro is or whether it was a good idea to use it. (Also I note elsethread trying to use Windows Restore points may not always be helpful)

The Crash report did not produce info I found useful but for the record

Have you

It is also worth looking at


P.S. sorting out the home page should be relatively trivial, if we can prevent the crashes.

Modified by John99

more options

Anything here in the attached bug report that applies to you?

  • Bug 508292 – Topcrash [@ wcslen | HostentBlob_WriteNameOrAlias] under PR_GetHostByName on Turkish sites or in Turkish locale