This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I recently updated Firefox. Now, I can't clear the cache. It is grayed out under Tools. Is there another way to do this?

more options

I can't clear the cache from the Firefox "Tools" dropdown menu.

I can't clear the cache from the Firefox "Tools" dropdown menu.

Chosen solution

Same keyboard shortcut ("Ctrl+Shift+P") to get into it, or the Tools > Options > "Start Private Browsing:" or similar (stop or end) to stop it.

See

Read this answer in context 👍 1

All Replies (3)

more options

If in Privacy Mode ("Ctrl+Shift+H") will show "Private browsing" on the title bar if you have a menu bar, the Clear Recent History on the Tools menu is grayed out (had to reposition monitor to see that) and does nothing. If you don't show the menu bar then in Privacy mode the "Firefox" changes from orange to purple.

more options

And how do u take it off private browsing?

more options

Chosen Solution

Same keyboard shortcut ("Ctrl+Shift+P") to get into it, or the Tools > Options > "Start Private Browsing:" or similar (stop or end) to stop it.

See

Modified by David McRitchie