This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

It will sometimes work, and then after I shut it down, and then it does not work again. It says it is the proxy server.

more options

The proxy server is refusing connections







Firefox is configured to use a proxy server that is refusing connections.



It worked this morning, and now it is not working.  It keeps doing this me.  It will work, and then when I go to get on it again, it no longer works.         


   *   Check the proxy settings to make sure that they are correct.
   *   Contact your network administrator to make sure the proxy server is
         working.
The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. It worked this morning, and now it is not working. It keeps doing this me. It will work, and then when I go to get on it again, it no longer works. * Check the proxy settings to make sure that they are correct. * Contact your network administrator to make sure the proxy server is working.

Chosen solution

Tools --> Options --> Advanced --> Network (tab) --> Settings Click on Auto Detect Proxy...

See if that works for you.

Read this answer in context 👍 10

All Replies (2)

more options

Chosen Solution

Tools --> Options --> Advanced --> Network (tab) --> Settings Click on Auto Detect Proxy...

See if that works for you.

more options

Thank you, so much! That worked!!! I appreciate your help.