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'Keep me signed in' does not keep me signed in.

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  • 13 have this problem
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  • Last reply by cor-el

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In Mozilla using Yahoo.co.uk as my Home Page whenever I log in and tick box 'Keep me signed in' it neverkeeps me signed in. Why?

In Mozilla using Yahoo.co.uk as my Home Page whenever I log in and tick box 'Keep me signed in' it '''never'''keeps me signed in. Why?

Chosen solution

Websites remembering you and automatically log you on is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.

Do not use Clear Recent History to clear the "Cookies" and the "Site Preferences"

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.


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Chosen Solution

Websites remembering you and automatically log you on is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.

Do not use Clear Recent History to clear the "Cookies" and the "Site Preferences"

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.