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Firefox 7.0.1 appears to websites as Firefox 3.6.3. Why?

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by Fatman_UK

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The extensions site in particular says "Not available for Firefox 3.6.3". Checking in the menu > help > about dialog, I see I am using Firefox 7.0.1.

I would install a user agent switcher, but the extensions site thinks I'm using a really old browser and won't let me. :/

The extensions site in particular says "Not available for Firefox 3.6.3". Checking in the menu > help > about dialog, I see I am using Firefox 7.0.1. I would install a user agent switcher, but the extensions site thinks I'm using a really old browser and won't let me. :/

Chosen solution

Your UserAgent string in Firefox is probably messed up by another program that you installed, and the addons website doesn't know you are running Firefox.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

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All Replies (3)

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  • get a fresh installer of Firefox 8 from getfirefox.com
  • remove Firefox completely, remove Program Files/Mozilla Firefox folder also
  • run a clean install and try
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Chosen Solution

Your UserAgent string in Firefox is probably messed up by another program that you installed, and the addons website doesn't know you are running Firefox.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

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Thanks ed, something has indeed fiddled with those settings. I wonder what...