Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Under "How do I set up Firefox Sync?" - - the email address screen says my address is incorrect and will not let me proceed.

more options

Question Under "How do I set up Firefox Sync?" - - the email address screen says my address is incorrect and will not let me proceed.

Question Under "How do I set up Firefox Sync?" - - the email address screen says my address is incorrect and will not let me proceed.

All Replies (2)

more options

That's because until you finish to type your email address it has a wrong format. Just keep going and you will see that once you have written it completely it will tell you that it's fine.

If you have any further issues or this did not solve your problem let me know

more options

trying to respond to submit letter about internet threat and firefox stated no such address, that's nuts as I get my email okay