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When closing FF and then try to go back on, a msg. says FF is already running, but not responding, to open new window you must first close the existing window or restart system. How do i close without restarting?

  • 3 replies
  • 1 has this problem
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  • Last reply by cor-el

GreenViking
GreenViking
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'This happens after a FF session is ended and am back on my desktop screen. If I then try to go back online a message says that FF is already running but is not responding. To open a new session you must first close the existing process or restart your system. I have to restart the computer to before it allows me to go back on. How can I close the session and then open a new one without rebooting???

'This happens after a FF session is ended and am back on my desktop screen. If I then try to go back online a message says that FF is already running but is not responding. To open a new session you must first close the existing process or restart your system. I have to restart the computer to before it allows me to go back on. How can I close the session and then open a new one without rebooting???

All Replies (3)

Matt_G
Matt_G
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Hey GreenViking,

You can kill the process manually by right clicking in the task bar (next to the time and date) and opening the task manager.

This article has some information about Firefox hanging when you try to close it.

Hope that helps!

wmcgovern
wmcgovern
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When I do this the current Firefox program does not register in the task manager. I have to reboot the computer.

cor-el
cor-el
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Did you check the Processes tab in the Task manager?