This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to get videos on Youtube to operate from Firefox. They do work from Internet Explorer. Have tried youtube from Firefox in Safe Mode - SAME PROBLEM!!

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Until now I've had no problem getting Youtube videos to show from Firefox. But now I've been unable to watch any videos (or audios) from the Youtube site when browsing in Firefox. When I go Internet Explorer and bring up Youtube the videos/audios play just fine. I've tried doing this under Safe Mode with the same result. No Youtube pictures from the Firefox browser.

I like Firefox but will revert to IE if I have to.

Oldharps

Until now I've had no problem getting Youtube videos to show from Firefox. But now I've been unable to watch any videos (or audios) from the Youtube site when browsing in Firefox. When I go Internet Explorer and bring up Youtube the videos/audios play just fine. I've tried doing this under Safe Mode with the same result. No Youtube pictures from the Firefox browser. I like Firefox but will revert to IE if I have to. Oldharps

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can also try to clear the Flash cookies (LSO) and settings.

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Flash Local storage settings Help: