This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't always open tabs or type in window because point doesn't work

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

My pointer does not work most of the time. I can not open tabs at the top or sides of a page. I can not always type in a window, although I was able to type this message. When I go to a search window to type the bar does not show up. When I go to a tab the arrow does not change into a hand that allows me to open a tab.

My pointer does not work most of the time. I can not open tabs at the top or sides of a page. I can not always type in a window, although I was able to type this message. When I go to a search window to type the bar does not show up. When I go to a tab the arrow does not change into a hand that allows me to open a tab.

All Replies (1)

more options

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).