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Pages load but are not usable. Works fine in other web browsers.

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

Aussykita
Aussykita
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This is the error it presents me when I initially open Mozilla.

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [ISkypeFfExtension.Initialize]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 9" data: no]

This is the error it presents me when I initially open Mozilla. [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [ISkypeFfExtension.Initialize]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 9" data: no]

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Disable the Skype extension for Firefox.

http://kb.mozillazine.org/Problematic_extensions

Aussykita
Aussykita Question owner
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I have updated skype and that has fixed the error message. However, I still am unable to use FF as my web browser. FF can either NOT find the web page or will load the web page but it is unable to be used. Thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you explain what you mean that websites can't be used and possibly attach a screenshot to illustrate?

See also:

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: