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I upgraded to Firefox 8.01, but now Amazon and Yahoo! both say I have to upgrade

  • 5 replies
  • 22 have this problem
  • 1 view
  • Last reply by cor-el

jade2g
jade2g
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Both sites say I have to upgrade to the latest browser and won't load some content. For Amazon, the issue is with the Gold Box Deals where they display the message: /Sorry, this browser is not supported by our Lightning Deals widget./ The previous version of Firefox was supported. What happened? Even the Firefox Google home page also has a similar statement: /You're not on the latest version of Firefox. Upgrade today to get the best of the Web!/

Both sites say I have to upgrade to the latest browser and won't load some content. For Amazon, the issue is with the Gold Box Deals where they display the message: /Sorry, this browser is not supported by our Lightning Deals widget./ The previous version of Firefox was supported. What happened? Even the Firefox Google home page also has a similar statement: /You're not on the latest version of Firefox. Upgrade today to get the best of the Web!/

All Replies (5)

ideato
ideato
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You have the latest release version of Firefox installed.

(your user agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:8.0.1) Gecko/20100101 Firefox/8.0.1)

look here:

https://support.mozilla.com/en-US/questions/905248

thank you

Modified by ideato

jade2g
jade2g Question owner
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Nice, but that does not help. Based on my daughter's PC, if I go back a version then everything will work again. I realize I'm at the latest level, but there is a bug either with Firefox, or Yahoo! or Amazon that causes the latest level of the browser not to work!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That text about not running the latest Firefox version is hardcoded on the www.google.com/firefox site that previous Firefox used as the home page and Google doesn't seem to maintain that page anymore. Current Firefox versions no longer use that Google site as the home page, but use the build-in about:home page as the home page. So Google assumes that you use an older Firefox version if you still visit that site and warns you about that and suggests to update. You can use another page as the home page like about:home or www.google.com or www.google.com/ig (iGoogle).

You can check this:

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Mariancooney
Mariancooney
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That has fixed the problem thank you so very much for all your help Kind regards and happy new year to you

cor-el
cor-el
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You're welcome