This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i click on firefox icon on my desktop or menu bar I get choose the program you want to use to open file file (firefox.exe) (this is also happening with ie as well)

more options

when i click on the Firefox icon to open a new window I get a pop op telling me to pick a program to open file. Same thing happens with Internet explorer. however when I go to file new window, I am able to open a new window.

when i click on the Firefox icon to open a new window I get a pop op telling me to pick a program to open file. Same thing happens with Internet explorer. however when I go to file new window, I am able to open a new window.

Chosen solution

Please download

restore your default exe file association and try

  • download it
  • run it
  • yes>yes>ok

then try to run Firefox

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Please download

restore your default exe file association and try

  • download it
  • run it
  • yes>yes>ok

then try to run Firefox