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in trying to update, i get a message that says i don't have system permissions required & to contact system administrator. this is my computer & i am the only person who uses it. please help. i am using mac osx 10.4.11 thanks for responding, michael

1macuserox10
1macuserox10
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hi, i have installed all of the software on this computer & have even updated firefox before. now, clicking the "check for updates" tab i get the message posted above. since this is my computer i am assuming that i am the administrator & i haven't encountered any problems installing software before. what could be going on? appreciate any help on this. thanks, michael

hi, i have installed all of the software on this computer & have even updated firefox before. now, clicking the "check for updates" tab i get the message posted above. since this is my computer i am assuming that i am the administrator & i haven't encountered any problems installing software before. what could be going on? appreciate any help on this. thanks, michael

Chosen solution

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

1macuserox10
1macuserox10 Question owner
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thank you cor-el for your input. think it worked. won't know for sure until i try to update again. no updates available since i installed this version. thanks again