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How can I clear out whatever is making Firefox always start with the restore sessioin screen?

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  • Last reply by cor-el

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The restore session screen appears with the same website. I cleaned out my cache, updated to the latest version and it still comes up with the restore session.

The restore session screen appears with the same website. I cleaned out my cache, updated to the latest version and it still comes up with the restore session.

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It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

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