We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant post or comment on yahoo website. internet explorer works fine

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by blue4784

more options

When trying to post a comment on a news article through yahoo website i keep getting "oops try again". when do get to post a comment it does not show up. Internet explorer works fine. i have cleared cache and cookies. firefox 9.

When trying to post a comment on a news article through yahoo website i keep getting "oops try again". when do get to post a comment it does not show up. Internet explorer works fine. i have cleared cache and cookies. firefox 9.

Chosen solution

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Read this answer in context 👍 0

All Replies (3)

more options

Have stopped using Firefox as it is doing this on every website that allows you to post or comment where IE works fine. I have re-installed Firefox and tried any and all suggestions I could find in the forums. Too bad as I have used Firefox since it first came out

more options

Chosen Solution

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

cor-el--i had done that by deleting selected cookies for the websites I was having problems with and the cache and it didn't work. So this morning after seeing your post I cleared everything and it seems to work now. I don't know why I had to clear everything but it worked. Thanks for the reply