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I updated Firefox. No compatible Norton toolbar. I want Identity Safe feature back.

  • 5 replies
  • 85 have this problem
  • 99 views
  • Last reply by AliceWyman

sallybok
sallybok
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I updated Firefox. No compatible Norton toolbar. I want the Identity Safe feature back. I used to be able to go back to a prior date to loose the update, but have not used this in Vista and cannot remember where to find it. Is there any other alternative to get back my Norton task bar?

I updated Firefox. No compatible Norton toolbar. I want the Identity Safe feature back. I used to be able to go back to a prior date to loose the update, but have not used this in Vista and cannot remember where to find it. Is there any other alternative to get back my Norton task bar?

Chosen solution

sallybok, you probably have a older version of the Norton toolbar extension. Have you tried doing the Live update with Norton as suggested?

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All Replies (5)

the-edmeister
the-edmeister
  • Moderator
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See this:
http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-9-Support-for-Norton-Toolbar/td-p/615563

Some users have mentioned that they had to run the Live Update 3 times to get both Norton add-ons for Firefox to become installed.

sallybok
sallybok Question owner
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Firefox states that the Norton tool bar is incompatible with 9.0.1. How do I find the screen to backdate the update?

James
James
  • Moderator
  • Top 10 Contributor
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Chosen Solution

sallybok, you probably have a older version of the Norton toolbar extension. Have you tried doing the Live update with Norton as suggested?

sallybok
sallybok Question owner
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Done and it worked. Thanks

AliceWyman
AliceWyman
  • Moderator
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Since the thread owner has marked the issue as "solved" I'm locking this thread. If anyone has other questions please start a new thread.