Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My homepage got changed without my permission. When I try to reset it, it will not reset.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by hadsil

more options

My homepage got reset to some search engine. http://www.searchqu.com/406

I try to reset my home page to what it was, but it will not change.

My homepage got reset to some search engine. http://www.searchqu.com/406 I try to reset my home page to what it was, but it will not change.

Chosen solution

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site

more options

Problem solved. It was indeed a malware problem. I was able to get tech support to fix it. Thanks.