We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some graphic elements of web pages are missing

more options

I am running the most recent Mac OS Lion. Some graphic elements are missing on web pages as compared to Safari.

I want to start fresh with a brand new download of Firefox but I do not know how to uninstall my current Firefox, plug-ins, etc.

Will this solve my problem or is there another remedy?

Thank you!

I am running the most recent Mac OS Lion. Some graphic elements are missing on web pages as compared to Safari. I want to start fresh with a brand new download of Firefox but I do not know how to uninstall my current Firefox, plug-ins, etc. Will this solve my problem or is there another remedy? Thank you!

Chosen solution

Which elements are missing?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).


Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.

  • Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Which elements are missing?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).


Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.

  • Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
more options

Problem solved!

Allow pages to choose their own colors.

Now I see everything!

Thank you!!