This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Using (or not) Gmail in Firefox 9.0.1

  • 1 reply
  • 11 have this problem
  • 6 views
  • Last reply by Hasan

more options

I have received "warnings" from Gmail that I may not be able to access certain Gmail functions in the Firefox browser and should choose a more modern browser. I have been diligent in upgrading Firefox but get the same messages each upgrade. I currently use Ff 9.0.1 but as of today, Gmail will only allow me to use a very basic HTML version. Is there a fix for this problem? I would prefer to not go back to using a prior version of Firefox.

I have received "warnings" from Gmail that I may not be able to access certain Gmail functions in the Firefox browser and should choose a more modern browser. I have been diligent in upgrading Firefox but get the same messages each upgrade. I currently use Ff 9.0.1 but as of today, Gmail will only allow me to use a very basic HTML version. Is there a fix for this problem? I would prefer to not go back to using a prior version of Firefox.

All Replies (1)

more options

Your User Agent is showing that your using Firefox 3.5.5

Perform the suggestions mentioned in the following articles:

IF it still doesn't resolve the issue, Download & Install latest Firefox version as suggested in the following article:

Check and tell if its working.


-> Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
  • Restart Firefox

Modified by Hasan