This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

more options

Mozilla,

I can open Firefox and it reaches home. But for the last week, it keeps freezing after just a few seconds. I have already defragmented my hard drive and reinstalled Firefox 9. I've checked Adobe and my security too. I have no idea. Days before it froze, it kept asking if it could open or if it could download a driver.

If you have any ideas, thank you. Benjamin

Mozilla, I can open Firefox and it reaches home. But for the last week, it keeps freezing after just a few seconds. I have already defragmented my hard drive and reinstalled Firefox 9. I've checked Adobe and my security too. I have no idea. Days before it froze, it kept asking if it could open or if it could download a driver. If you have any ideas, thank you. Benjamin

Chosen solution

If the problem is not occur on safemode then maybe one of your extension is culprit for your issue

Read this answer in context 👍 0

All Replies (3)

more options
more options

Everything has been updated. I will try safe-mode and see what it does.

more options

Chosen Solution

If the problem is not occur on safemode then maybe one of your extension is culprit for your issue