This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My bookmark menu no longer shows the icons for the sites, only a white box

  • 5 replies
  • 2 have this problem
  • 2 views
  • Last reply by rw48

more options

Previously, when I chose "Bookmarks" from the Firefox menu, the sites listed usually had an icon or logo in front of the site name. Now it is just a blank or white square.

Previously, when I chose "Bookmarks" from the Firefox menu, the sites listed usually had an icon or logo in front of the site name. Now it is just a blank or white square.

Chosen solution

All Replies (5)

more options

Hi wctrav,

You should take a look at this article that discusses some of the issues with the latest build of Firefox.

There is some information in there that should help you to resolve your issue. Luckily, it is a very easy fix.

Hopefully this helps!

more options

your link doesn't work...it takes me to a page that shows a list of problems, and this one is included, but the page very quickly changes to a general info page about release notes.....I tried several times to click on the link I needed but the page reloads too quickly. Can you post a better link? Thanks RW

more options

Chosen Solution

Make sure to see the page for Max OS X and Firefox9:

more options

cor-el's response worked, 100%

more options

I'm glad this worked for wctrav. My problem is different, and in my haste, I had mis-read the original question. My problem is different and this thread does not apply. Sorry for the confusion. My question has been posted in another thread. RE