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I cannot create a new sync account on my desktop because it tells me that my email address is invalid: how do I correct this?

  • 2 replies
  • 17 have this problem
  • 3 views
  • Last reply by cor-el

bljph12
bljph12
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I am trying to create a new sync account, but my email address is rejected as an "invalid address": what must i do to overcome that?

I am trying to create a new sync account, but my email address is rejected as an "invalid address": what must i do to overcome that?

Chosen solution

Hi,

One reason could be that the email address is already registered. You can check that by typing a few extra characters. If the email is already registered you can Connect to that, otherwise you may have to register with another account.

Firefox Sync

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All Replies (2)

Vivek
Vivek
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Chosen Solution

Hi,

One reason could be that the email address is already registered. You can check that by typing a few extra characters. If the email is already registered you can Connect to that, otherwise you may have to register with another account.

Firefox Sync

Modified by Vivek

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you type the full email address and wait a while.
You may see that message only while you are still typing your email address and in that case the message should disappear once you finished typing it.