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Accidentally uninstalled Mozilla. Now I get to the Run/Don't Run pop-up; click Run, and a box pops up that says File Corrupt and then it's done. What's up with that???

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  • Last reply by Hasan

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By :then it's one", I mean I click the "ok" in the little box and it all shuts down.

By :then it's one", I mean I click the "ok" in the little box and it all shuts down.

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You will need to Reinstall Firefox because your previous Installation did not end properly or it got Corrupted.

-> Uninstall Firefox from your computer - Uninstall your current Firefox

  • DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
  • Restart your system

-> Download latest Firefox version from one of these links using some other Web Browser:

-> How to install Firefox on Windows

Check and tell if its working.