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cant update

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

johnvolz
johnvolz
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I get the box jump up on my mac that says update firefox to 9.0.1 asap but when I click OK it just tries for hours and nothing happens....wont update....

I get the box jump up on my mac that says update firefox to 9.0.1 asap but when I click OK it just tries for hours and nothing happens....wont update....

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.