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Firefox 10 does not prompt for saving passwords

  • 4 replies
  • 15 have this problem
  • 5 views
  • Last reply by ulmeter

ulmeter
ulmeter
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Even though the settings for saving passwords are checked and I am not in private browsing mode Firefox 10 (and also Firefox 9) do not prompt for saving passwords. Meaning, the "pop-up" message to ask for saving this particular password is not appearing anymore. I am aware that certain sites do not allow this but I am testing sites that work with Firefox 10 on a different computer and also Chrome will save there.

Even though the settings for saving passwords are checked and I am not in private browsing mode Firefox 10 (and also Firefox 9) do not prompt for saving passwords. Meaning, the "pop-up" message to ask for saving this particular password is not appearing anymore. I am aware that certain sites do not allow this but I am testing sites that work with Firefox 10 on a different computer and also Chrome will save there.

All Replies (4)

Vivek
Vivek
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Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

ulmeter
ulmeter Question owner
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Thanks for the suggestions - the password pop-up appears if I run in safe mode! However, if I run Firefox in normal mode and even if all plug-ins are disabled, it won't come up. I have only the password editor installed as add-on and I am running the default theme.

Modified by ulmeter

ulmeter
ulmeter Question owner
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The solution came up in a different thread - it was neither firewall nor antivirus but a hardware driver. I had to go to Options-Advanced-General and uncheck "use hardware acceleration when available" That and only that did the trick!