This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Quicktime movies with fast start only play after completely downloaded

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Krumm

Krumm
Krumm
more options

I am trying to play video that have been created with Quicktime and include the Fast Start option. However, when I attempt to play the videos, the screen is blank until the entire video loads.

I am able to play these videos through Safari with an issue.

Any ideas?

I am trying to play video that have been created with Quicktime and include the Fast Start option. However, when I attempt to play the videos, the screen is blank until the entire video loads. I am able to play these videos through Safari with an issue. Any ideas?

All Replies (1)

Krumm
Krumm Question owner
more options

A bit of an update here.

These videos are being served by an FTP server. I uploaded the same video to two different FTP servers. It has to completely load on one server but plays with fast start on the other.

Does the issue lie in the server? Why would Firefox deal with two FTPs differently?