This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't load any URLs after a certain period of time, but other browsers are fine.

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by camslice

camslice
camslice
more options

I have created a new profile, and tried changing all suggested settings in the Firefox preferences and the about:config page, but it still happens.

Sometimes the loading indicator just keeps spinning. Other times it reports that the server cannot be found.

The only way to fix it is to restart.

I have created a new profile, and tried changing all suggested settings in the Firefox preferences and the about:config page, but it still happens. Sometimes the loading indicator just keeps spinning. Other times it reports that the server cannot be found. The only way to fix it is to restart.

All Replies (2)

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

May not be related to your problem but some of your Firefox Plugins are out-dated

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
camslice
camslice Question owner
more options

thanks @mha007, i've tried clearing my cookies and cache many times. i've already been through all the steps on this page: Server not found

and this page: Firefox cannot load websites but other programs can

the only extensions/add-ons i'm running are: http://i.imgur.com/nEED9.png

i've just disabled these plugins: http://i.imgur.com/D8CEv.png

now i'll try restarting in Safe Mode