This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Confirm that you are not a robot by entering the text from the image. I dont see any code in letters...I just see a blank screen there.

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

more options

When I try to setup the sync, I dont any code to put in to prove that I am not a Robot. I am using FF 9.0.1. Any suggestions....or Just stop using FF. I did not get any resolution for my previous quires too.....

When I try to setup the sync, I dont any code to put in to prove that I am not a Robot. I am using FF 9.0.1. Any suggestions....or Just stop using FF. I did not get any resolution for my previous quires too.....

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).