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Whenever I close firefox, my computer freezes for a few minutes and I can't use it

  • 4 replies
  • 7 have this problem
  • 4 views
  • Last reply by T.T.

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Since upgrading to Firefox 10 and on the subsequent upgrade, when I log out of firefox my desktop is totally unresponsive then after a few minutes works normally again. I use Vista and didnt have the problem with earlier versions.

Since upgrading to Firefox 10 and on the subsequent upgrade, when I log out of firefox my desktop is totally unresponsive then after a few minutes works normally again. I use Vista and didnt have the problem with earlier versions.

Chosen solution

Thanks again cor-el your solution certainly did improve things, in the end I uninstalled firefox completely (using revo to remove the registry entries as well) and then did a fresh install, which has cured the problem.

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If you use "Clear history when Firefox closes" to clear the Cookies then try to exclude the cookies to see if that helps and instead let the cookies expire when you close Firefox.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" > [X] Clear history when Firefox closes > Settings

Modified by cor-el

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Thanks cor-el that seems to have improved things, i'll test it and let you know if it solves the problem

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If it solves the problem, please click the Solves It button, thanks.

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Chosen Solution

Thanks again cor-el your solution certainly did improve things, in the end I uninstalled firefox completely (using revo to remove the registry entries as well) and then did a fresh install, which has cured the problem.