We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I stop one website's Email to me from going to Junk Email instead of my inbox?

  • 3 replies
  • 15 have this problem
  • 13 views
  • Last reply by alan_r

more options

When this website - TREASURY.DIRECT@pbd.treas.gov - sends me a message, it shows up as Junk Email. When I click this, it states this message was marked as spam using the Outlook Junk Email filter. How can I get these messages to go to my Email inbox instead of to Junk Email?

When this website - TREASURY.DIRECT@pbd.treas.gov - sends me a message, it shows up as Junk Email. When I click this, it states this message was marked as spam using the Outlook Junk Email filter. How can I get these messages to go to my Email inbox instead of to Junk Email?

Chosen solution

For something like that you'll need help from Microsoft. I found this document that might help - http://office.microsoft.com/en-us/outlook-help/overview-of-the-junk-e-mail-filter-HP001230028.aspx?CTT=3

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

For something like that you'll need help from Microsoft. I found this document that might help - http://office.microsoft.com/en-us/outlook-help/overview-of-the-junk-e-mail-filter-HP001230028.aspx?CTT=3

more options

Thanks, Verdi, for your prompt reply to my question regarding messages on Outlook going to Junk Mail. I am looking into this with your information about Microsoft, and hope this will eventually solve my problem!

more options

Putting the sender in your list of contacts is where I would start. This may help.