This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why won't my firefox offer to save any passwords?

  • 6 replies
  • 8 have this problem
  • 8 views
  • Last reply by rethamel07

rethamel07
rethamel07
more options

There are no exceptions listed and the check box is marked to save passwords, but when I go to sites such as Twitter and Facebook it won't offer to save passwords anymore, can anyone help?

There are no exceptions listed and the check box is marked to save passwords, but when I go to sites such as Twitter and Facebook it won't offer to save passwords anymore, can anyone help?

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Do you see any passwords listed for that domain or have entries with an empty name in the password manager?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
Read this answer in context 👍 2

All Replies (6)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"
rethamel07
rethamel07 Question owner
more options

The check box was already unchecked, and I'm not using private browsing all the time. It still will not even offer to save password. Anything else?

Ferdinand
Ferdinand
more options

Could you post a few websites that you have tried this on?

rethamel07
rethamel07 Question owner
more options

Have tried it on Twitter, Facebook, Gmail, Espn. Google chrome will save passwords for each of those sites, and will save them, but Firefox doesn't even offer to save them

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Do you see any passwords listed for that domain or have entries with an empty name in the password manager?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
rethamel07
rethamel07 Question owner
more options

Thanks for the help, that seemed to fix the problem, not to figure out which add on did it