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FF bar is there but no window; have reinstalled, restarted: no soap. Ideas? OS 10.6.8 on an iMac.

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  • Last reply by johnghoakes

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I can't open Firefox window: have reinstalled, restarted computer. FF shows up in dock. Click on it, Firefox menu bar shows up, is not grayed out, but unresponsive. To quit the program, I have to go to "Force quit" in Finder.

I can't open Firefox window: have reinstalled, restarted computer. FF shows up in dock. Click on it, Firefox menu bar shows up, is not grayed out, but unresponsive. To quit the program, I have to go to "Force quit" in Finder.

Chosen solution

Try to repair the disk permissions:


Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).


See also:

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Chosen Solution

Try to repair the disk permissions:


Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).


See also:

more options

Thanks so much: removing the plist was the trick.