This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 4 have this problem
  • 4 views
  • Last reply by cor-el

more options

Hi. Firefox crashes at start up even in safe mode. Crash ID: bp-d4263fe3-e085-465e-a12c-93fa62120223

Hi. Firefox crashes at start up even in safe mode. Crash ID: bp-d4263fe3-e085-465e-a12c-93fa62120223

All Replies (2)

more options

your crash report saying that you are using Firefox 9.0.1 and this crash maybe fixed on Latest version of Firefox. can you do a upgrade and try?

more options