This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I update firefox in a network with proxy and firewall?

nilson.sangy
nilson.sangy
more options

Good morning,

I use firefox 10.0.1 and I am trying update to 10.0.2 but I can't. My desktop is connected on lan of my job, and here have a proxy and a firewall. What can I do or release on servers to update the browser?

Good morning, I use firefox 10.0.1 and I am trying update to 10.0.2 but I can't. My desktop is connected on lan of my job, and here have a proxy and a firewall. What can I do or release on servers to update the browser?

All Replies (1)

JeanAustinR
JeanAustinR
more options

You can ask your IT to have you download the updates or give you the address of the proxy server. With proper description of request and the approval of your superior, I'm sure the support team will allow it.