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firefox crashes when i try to save or download

  • 1 reply
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  • Last reply by Matt_G

divyakarelia
divyakarelia
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firefox crashes when i try to save or download and also if i try to go to option in tools

firefox crashes when i try to save or download and also if i try to go to option in tools

All Replies (1)

Matt_G
Matt_G
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Hey divyakarelia,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!