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Mail.com compose and signout and all buttons between inactive

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by VeteranWW2

VeteranWW2
VeteranWW2
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The above is the total problem..except I add...everything works OK with the IE brouser....and after just updating Thunderbird it worked better too. Problem is with Firefox brouser and it just updated...which did not change the ongoing for many days problem. My path to Mail.com is via my Home Page which is Searchalot.com..... William E. Baer

The above is the total problem..except I add...everything works OK with the IE brouser....and after just updating Thunderbird it worked better too. Problem is with Firefox brouser and it just updated...which did not change the ongoing for many days problem. My path to Mail.com is via my Home Page which is Searchalot.com..... William E. Baer

Chosen solution

You can also try to contact a nearby Linux User Group (LUG). Please see this. Hope this is helpful.

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All Replies (5)

Vivek
Vivek
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Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

VeteranWW2
VeteranWW2 Question owner
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Your response is very sincerely appreciated. However my personal status prevents my taking advantage of your kindness. While I started computing at age 74, E-mail, IM, Buying stuff etc...learning... I have not become any part of being a GURU and now at age 87 unable to get into the actions you suggest - I simply do not have the guts to venture into that which I know nest to nothing about. But I still much appreciate your kindness. William E. Baer. SMS, USN / USAF retired in Anniston, Alabama 36206

Vivek
Vivek
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Chosen Solution

You can also try to contact a nearby Linux User Group (LUG). Please see this. Hope this is helpful.

List

Modified by Vivek

SafeBrowser
SafeBrowser
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If the inoperable button or link is near the top of the page....

Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem (you appear to have some Yahoo add-ons installed). They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.

If that does not solve the problem:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

VeteranWW2
VeteranWW2 Question owner
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The problem has been solved by following advice to REMOVE ad-ons which were 3-4 Microsoft Tool Bars. Thanks a million !! William e. Baer