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the screen is stuck on a blue spin and at the bottom says"Read static.ak.fbcdn.net

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by dogcharm

dogcharm
dogcharm
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I am trying to but dance recital tickets. After I clicked ok when the screen said I had 5 tickets in my cart, a blue spinning thing is up in the corner and the lower left of the screen says"Read static.ak.fbcdn.net. It has been this way for 2 hours and 45 minutes. I can not open another firefox tab and can not click on anything. I have an iMac at software lion 10.7.3 I can open safari and use that but I don't want to lose these tickets. They are in the second row center!

I am trying to but dance recital tickets. After I clicked ok when the screen said I had 5 tickets in my cart, a blue spinning thing is up in the corner and the lower left of the screen says"Read static.ak.fbcdn.net. It has been this way for 2 hours and 45 minutes. I can not open another firefox tab and can not click on anything. I have an iMac at software lion 10.7.3 I can open safari and use that but I don't want to lose these tickets. They are in the second row center!

Modified by dogcharm

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

dogcharm
dogcharm Question owner
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Thank you! I will give that a try.