Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't delete "Form and Search History". Why?

  • 1 reply
  • 10 have this problem
  • 1 view
  • Last reply by Matt_G

snarble
snarble
more options

When I try to delete,it shows the box to check to clear "Search and Form History",but the box is inactive and can't be checked. This has been going on for a week that I know of.

When I try to delete,it shows the box to check to clear "Search and Form History",but the box is inactive and can't be checked. This has been going on for a week that I know of.

All Replies (1)

Matt_G
Matt_G
more options

Hi snarble,

Have you tried starting Firefox in Safe Mode or tried using a new profiles?

http://support.mozilla.com/kb/Safe+Mode http://support.mozilla.com/kb/Managing+profiles

You might want to check in Tools > Options > Privacy to see if you've disable History. It won't let you clear something if there's no history saved.

Hopefully this helps!