Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Playing Videos always crash/freeze my computer. Running the latest Firefox 10.2 and also the latest Adobe flash.

  • 1 reply
  • 15 have this problem
  • 6 views
  • Last reply by Matt_G

more options

Everytime I go to play a video (you tube, hulu, MLB, etc...the video tries to start, then freezes computer. Sometimes I will get a Adobe Flash has crashed...sometimes I just freeze

Everytime I go to play a video (you tube, hulu, MLB, etc...the video tries to start, then freezes computer. Sometimes I will get a Adobe Flash has crashed...sometimes I just freeze

All Replies (1)

more options

Hi DLMMPM,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!