This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 11 - cannot view padlock icon in SSL

  • 2 replies
  • 10 have this problem
  • 3 views
  • Last reply by dancra

more options

I finally upgraded to FF10 and then FF11 from FF3.6. I no longer see the familiar padlock icon in the lower right, or anywhere else, on a SSL (https) page. Has this feature been deleted? A search revealed that it was removed in FF4, but I thought I saw in in FF10. I'm not ordering online until I get this straightened out.

Thanks.

I finally upgraded to FF10 and then FF11 from FF3.6. I no longer see the familiar padlock icon in the lower right, or anywhere else, on a SSL (https) page. Has this feature been deleted? A search revealed that it was removed in FF4, but I thought I saw in in FF10. I'm not ordering online until I get this straightened out. Thanks.

Chosen solution

Thank you for the prompt and detailed reply.

Read this answer in context 👍 1

All Replies (2)

more options

The Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar:

You can install this add-on if you wish:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

more options

Chosen Solution

Thank you for the prompt and detailed reply.

Modified by dancra