This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whenever I start Firefox, it checking firefox update and update in plugin/addon and reset my addon like InForm Enter.

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by victorsmith

more options

Whenever I start Firefox, it checking firefox update and update in plugin/addon and reset my addon like InForm Enter and It shows Firefox Update Feature page.

What should I do to stop this?

Whenever I start Firefox, it checking firefox update and update in plugin/addon and reset my addon like InForm Enter and It shows Firefox Update Feature page. What should I do to stop this?

All Replies (2)

more options

Which security software (firewall, anti-virus) do you have?

Some security software has virtualization features that can cause problems by protecting and restoring files in the Firefox profile folder.


See also:

It is also possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

more options

I am using Microsoft Security Essentials and Malwarebytes Anti Malware. I am getting problems after updates of Firefox 11.