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Can't download files

  • 3 replies
  • 2 have this problem
  • 19 views
  • Last reply by jonathannah

jonathannah
jonathannah
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I have a brand new system (Win7 64) with FF 11.0 just installed. I cannot download any files. When I click to download, the Open dialog pops up,m and I select save. Then nothing happens. The current location is desktop, I tried to change the folder but when I go to Options and click the browse button, nothing happens either. I tried the recommendations I found but nothing seems to help. Using IE, I can download files freely.

I have a brand new system (Win7 64) with FF 11.0 just installed. I cannot download any files. When I click to download, the Open dialog pops up,m and I select save. Then nothing happens. The current location is desktop, I tried to change the folder but when I go to Options and click the browse button, nothing happens either. I tried the recommendations I found but nothing seems to help. Using IE, I can download files freely.

All Replies (3)

jonathannah
jonathannah Question owner
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For clarification, when I click the Browse button in the Options tab, the browse dialog does not appear. Nothing happens.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

There are other things that need your attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.1 r85
  2. Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers

Update the Flash plugin to the latest version.

You can find the latest Flash player for Firefox on this page:

For Firefox on 64 bit Windows, download the 32 bit Flash version because Firefox is a 32 bit application.

Update the Java plugin to the latest version.

Modified by cor-el

jonathannah
jonathannah Question owner
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I removed FF and re-installed, and the problem is fixed. I will update the other plugins, but I just got this system today, and have not got that far yet.