This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is set as the default browser, but if I click a link in MS Word, the link is opened with MS Internet explorer. Why?

  • 6 replies
  • 12 have this problem
  • 59 views
  • Last reply by asu38

more options

Firefox is set as the default browser, but if I click a link in MS Word, the link is opened with MS Internet explorer. Why?

Firefox is set as the default browser, but if I click a link in MS Word, the link is opened with MS Internet explorer. Why?

Chosen solution

I have the same problem, but the difference is in opening MS WORD hyperlinks to download documents (for example http://ntv.spbstu.ru/2011/hss_2011_3.pdf#page=145 ). This link wants to call MS IE. At the same time all HTML links are opened in FireFox.

Read this answer in context 👍 0

All Replies (6)

more options

What version of Windows and Office is it? I had this issue with an older version of office and Windows XP. Basically, MS are using their browser (IE) because it's their software (MS Office). If you go to options in MS word though, you should be able to find an option to set the default browser to open links.

more options

I'm using MS Office 2003 on a laptop with Windows XP Pro SP3. I don't know how to force MS Word to open a link in Firefox, but I'm sure that opening links in Firefox (my default browser) from MS Word was the normal behaviour until few days ago.

more options

The problem has been solved. It was just a problem of filetype association: the filetypes .htm and .html were associated to MS iExplorer (I don't know why!). I have changed the association to Firefox and now everything is OK.

more options

Well done!

more options

Thank you!!!

more options

Chosen Solution

I have the same problem, but the difference is in opening MS WORD hyperlinks to download documents (for example http://ntv.spbstu.ru/2011/hss_2011_3.pdf#page=145 ). This link wants to call MS IE. At the same time all HTML links are opened in FireFox.

Modified by asu38