Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i write an email, website or email addresses I include no longer highlight?

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

When I write an email, I often include a website address or email address. These used to be links in blue and clickable. Now they only show as text. What happened? I checked on a rival system (sorry!) and the addresses show up in blue and are clickable, so maybe it's something in Firefox? Or something I did?

When I write an email, I often include a website address or email address. These used to be links in blue and clickable. Now they only show as text. What happened? I checked on a rival system (sorry!) and the addresses show up in blue and are clickable, so maybe it's something in Firefox? Or something I did?

All Replies (3)

more options

You should try upgrading your version of Firefox to the latest one (12) and see how it goes. Let me know in a reply.

more options

Thanks. Tried FF 12, don't seem to have it solved yet, but appreciate your quick response.

more options

Just above the textarea that you use to enter the message text on the "Compose New Mail page" there is usually a button bar with buttons to add text formatting like Bold and Italic.
That toolbar may also have a button to turn a text link into a clickable hyperlink (look for a chain like button).
You can select the text and click that button to turn the link into a clickable hyperlink.
If you can't find the button then hover them all to check the tooltip of each (e.g. Insert hyperlink).