Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Acrobat 10 HTML to PDF converter not working in Firefox 12

  • 2 replies
  • 101 have this problem
  • 1 view
  • Last reply by rbooth

more options

Per Firefox, I just upgraded my Firefox browser to version 12.0. My Adobe Acrobat 10 HTML to PDF converter plug-in does not work now. Is there a way for this tool to work in Firefox or do I need to go back to Firefox 8 (the last version it worked)? This is critical for my work.

Per Firefox, I just upgraded my Firefox browser to version 12.0. My Adobe Acrobat 10 HTML to PDF converter plug-in does not work now. Is there a way for this tool to work in Firefox or do I need to go back to Firefox 8 (the last version it worked)? This is critical for my work.

All Replies (2)

more options

When you check Tools > Add-ons, did Firefox disable the add-on, or is it enabled and just not working?

Have you tried printing to the Acrobat Distiller? On the down side, links that are not plain URLs usually are lost when you create a PDF by printing.

more options

Thank you for the quick response. Firefox did not disable the add-on because, in later tests, I learned that I could convert HTML pages that did not have any JAVA scripting. It seems that if the page has JAVA scripting, I get the non-conversion error. Thank you again for your quick response.