This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

hobbit1983
hobbit1983
more options

Firefox does not start even under safe mode

Host OS -> Ubuntu 11.10 with all available updates

I have tried completley removing and re-installing firefox.

Every time I start firefox I get the crash reporting dialog.

Firefox does not start even under safe mode Host OS -> Ubuntu 11.10 with all available updates I have tried completley removing and re-installing firefox. Every time I start firefox I get the crash reporting dialog.

Modified by hobbit1983

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See also: